Shipping policy

The regular Shipping charge for parcel delivery (upto 1 kg) is as follows:

• Inside Dhaka - ৳ 60
• Dhaka Suburb - ৳ 100
• Outside Dhaka- ৳ 130

Please note that charges vary depending on weight and location. For more details review the price guide below-

Shipping Time:-

Inside City: Within 3-5 Working Days.

Outside City: Within 5-7 Working Days.

Contact:-

You can call us at +8809613825686 or you can email them at contact@eghut.com. Additionally you can also reach out to us at +8801949584637 or email us at info@eghut.com . You can also connect with us on Facebook.

Returns policy

• We don't have a direct exchange, but we accept returns. This is permitted within 10 days upon receiving the order, and the amount will be added to your wallet once the return is processed
• We do not have a Cash Refund Policy. We can only add the amount of the returned item/s to your wallet which can be used for future purchase(excluding the shipping fee).
• Items must be in good condition with its original packaging/tags and invoice.

Changing or cancelling your order 

After you placed an order, your order begins to process. Once order is placed, you can no longer change the size/quantity/color/ or add other item/s or change the mode of payment but you can definitely request to remove the item or cancel your order to place a whole new one. To change or cancel your order prior to shipment, you must contact customer care.

Please note that most orders process quickly and can enter the shipping process within 24 hours. If your order has already entered the shipping process, it cannot be changed or cancelled.

If you received a damaged or incorrect item, simply get in touch with our Customer support team within 24-48 hours upon receiving the order. Kindly send us an email to customersuppert@eghut.com and attached the photo of the damaged / defective item.

You may contact our customer support hotline +8809613825686 or send us a message via online chat. After reviewing the email you sent, our customer support team will contact you for assistance .